Contact

For more information, guidance, and help completing the application process, please call the Catholic Charities Help Line at 888-744-7900 or email us at: CC.ERAP@catholiccharitiesny.org

Catholic Charities Community Services is providing outreach, education, and application assistance for tenants and landlords in Manhattan.

The New York State Emergency Rental Assistance Program (ERAP) provides significant economic relief to help low and moderate-income households at risk of experiencing homelessness or housing instability by providing assistance with applications for rental-arrears and utility arrears.

Our number one priority is keeping families together.

 Note: Please review the eligibility criteria below before calling us.

Eligibility

New York residents are eligible for ERAP if they meet all of the following criteria:

  • Household gross income is at or below 80 percent of the Area Median Income (AMI). These income limits differ by county and household size. A household may qualify based on current income or calendar year 2020 income that is at or below 80 percent AMI.

  • On or after March 13, 2020, a member of the household received unemployment benefits or experienced a reduction in income, incurred significant costs or experienced financial hardship, directly or indirectly, due to the COVID-19 pandemic.

  • The applicant is obligated to pay rent at their primary residence and has rental arrears (rent overdue) at their current residence for rent owed on or after March 13, 2020.

  • The household must be at risk of experiencing homelessness or housing instability, which can be demonstrated by having rental arrears owed on or after March 13, 2020.

Households eligible for rental arrears may also be eligible for help paying utility arrears at the same rental unit.

Priority Applications

For the first 30 days of the program, priority will be given to households in the following order:

  1. Households with income at or below 50 percent of the Area Median Income (AMI) that also include a household member who:

    • Is currently unemployed for at least 90 days; or

    • Is a veteran; or

    • Is currently experiencing domestic violence or is a survivor of human trafficking; or

    • Has an eviction case related to their current residence pending in court; or

    • Resides in a mobile home; or

    • Lives in a community that was disproportionately impacted by COVID-19; or

    • Lives in a dwelling of 20 or fewer units.

  2. Households with income at or below 50 percent AMI.

  3. Households with income at or below 80 percent AMI that also include a household member who:

    • Is currently unemployed for at least 90 days; or

    • Is a veteran; or

    • Is currently experiencing domestic violence or is a survivor of human trafficking; or

    • Has an eviction case related to their current residence pending in court; or

    • Resides in a mobile home; or

    • Lives in a community that was disproportionately impacted by COVID-19; or

    • Lives in a dwelling of 20 or fewer units.

  4. Households with income at or below 80 percent AMI.

After the first 30 days, applications for all eligible households will be processed on a first-come, first-served basis, as long as funds remain available.

Benefits

Households approved for ERAP may receive:

  • Up to 12 months of rental arrears payments for rents accrued on or after March 13, 2020.

  • Up to 3 months of additional rental assistance if the household is expected to spend 30 percent or more of their gross monthly income to pay for rent.

  • Up to 12 months of electric or gas utility arrears payments for arrears that have accrued on or after March 13, 2020.

Payments will be made directly to the landlord/property owner and utility company on behalf of the tenant. Tenant applicants will be notified of the amounts paid on their behalf. If a landlord is difficult to locate or does not otherwise provide information needed to complete the application, funds will be held for up to 180 days to allow sufficient time to locate the landlord and collect required information as well as to provide tenant protections and maximize landlord participation.

Apply

Apply for ERAP

Documents you will need to apply when the program is open:

Renter Applicants

Renters will need to provide:

  • Personal identification for all household members. Acceptable forms of identification include: A photo ID, driver’s license or non-driver government-issued ID, passport, EBT/Benefits Issuance Card, birth or baptismal certificate, school registration.

  • Social Security number of any household members who have been issued one. Individuals do not need to have a lawful immigration status to qualify for the program.

  • Proof of rental amount, signed lease, even if expired. If no lease is available then proof can be shown through a rent receipt, canceled check or money order. If no documentation is available, landlord attestation will be accepted.

  • Proof of residency and occupancy – Signed lease, rent receipt, utility bill, school records, bank statement, postal mail with name of applicant, insurance bill, or driver’s license. Proof should be current.

  • Proof of Income to document income eligibility:

    • Documents demonstrating monthly income for the prior month, such as pay stubs, bank account deposit verification, unemployment benefits letter, or other proof;

OR

  • Documents demonstrating annual income for 2020, such as a W-2 tax form from an employer, an annual statement of earnings, or a copy of a completed income tax return, such as a 1040, 1040EZ, 1099 tax form, or other evidence of 2020 annual income.

  • Self-attestation of income is permitted in certain circumstances where no documentation is available such as certain self-employment.

  • Copy of gas or electric utility bill, if applying for help paying for utility arrears at the same rental unit.

Applicants will be asked to attest that on or after March 13, 2020, a member of the household received unemployment benefits or experienced a reduction in household income, incurred significant costs or experienced other financial hardship, directly or indirectly, due to the COVID-19 pandemic. The applicant will need to sign the application form and associated certifications agreeing that the information provided in the application is accurate.

Print renter’s checklist Imprimir Lista de Control del Inquilino

Additional ERAP Enroller Organizations by Borough

The community-based organizations listed below can also help you apply for ERAP.

Brooklyn

Queens

Bronx

Manhattan

Staten Island